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      Frequently Asked Questions

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      Where do you ship to?

      We currently ship within the United Kingdom only.

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      How long delivery time take?

      Orders are processed within 1–3 business days (Monday–Friday). Once shipped, standard delivery time typically takes 7–12 business days.

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      How can I track my order?

      Once your order is shipped, you should receive a shipment confirmation number within 24-48 hours via email allowing you to monitor the status of your package.

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      What is your return policy?

      We accept returns within 30 days of delivery. To be eligible for a return: Items must be unused and in its original conditions. To start a return, please contact us at: support@svicher.com

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      How can I contact Svicher customer support team?

      Our customer support team is available: Monday–Friday, 9:00 AM – 5:00 PM (GMT – London) Email: support@svicher.com Phone: +448082583191 We aim to respond to all inquiries within 24–48 business hours.