Privacy policy

Effective April 2, 2026

This Privacy Policy explains how your personal information is collected, used, and shared when you visit or make a purchase from svicher.com.

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically gather certain information about your device, including details about your web browser, IP address, time zone, and some of the cookies installed on your device. In addition, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms directed you to the Site, and information regarding how you interact with the Site. We refer to this automatically collected data as “Device Information”.

We collect Device Information using the following technologies:

  • “Cookies” are data files placed on your device or computer and often include an anonymous unique identifier. For more details about cookies, and how to disable them, visit http://www.allaboutcookies.org.
  • “Log files” record actions occurring on the Site and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • “Web beacons”, “tags”, and “pixels” are electronic files used to track how you browse the Site.

Additionally, when you make or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment details (including credit card numbers), email address, and phone number.

When we refer to “Personal Information” in this Privacy Policy, we are referring to both Device Information and Order Information.


HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment details, arranging shipping, and providing invoices and/or order confirmations). Additionally, we use this Order Information to:

  • Communicate with you;
  • Screen orders for potential risk or fraud;
  • Provide you with information or advertising relating to our products or services, in line with your preferences;
  • Manage and resolve disputes.

We use the Device Information that we collect to help identify potential risk and fraud (in particular, your IP address), and more broadly to improve and optimize our Site (for example, by generating analytics about how customers browse and interact with the Site, and to evaluate the success of marketing and advertising campaigns).

We may also use Device Information for behavioural advertising, including retargeting advertisements that may be relevant to you through platforms such as Facebook, Google, Snapchat, Pinterest, Reddit, Microsoft, and others.

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to operate our online store—you can learn more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to understand how customers use the Site—you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

We may also share your Personal Information to comply with applicable laws and regulations, respond to lawful requests such as subpoenas or search warrants, or otherwise protect our rights.

BEHAVIOURAL ADVERTISING

As outlined above, we use your Personal Information to provide you with targeted advertisements or marketing communications that we believe may be relevant to you. For more information on how targeted advertising works, you may visit the Network Advertising Initiative’s educational page: http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising using the following links:

You can also opt out of some of these services via the Digital Advertising Alliance’s opt-out portal: http://optout.aboutads.info/.

DO NOT TRACK

Please note that we do not modify our Site’s data collection and usage practices when we detect a Do Not Track signal from your browser.

TEXT MARKETING TERMS AND CONDITIONS

We use a text messaging platform which is subject to the following terms and conditions. By opting in to our text marketing and notifications, you agree to these terms.

By entering your phone number during checkout, initiating a purchase, subscribing via a form, or using a keyword, you agree that we may send you text notifications (including order updates and abandoned cart reminders) and marketing offers. Consent is not a condition of any purchase.

We do not sell any personal data to third parties.

Your phone number, name, and purchase details may be shared with our SMS provider, SMSBump Inc., a company based in the European Union with offices in Sofia, Bulgaria. This information is used to send targeted messages and notifications. Your phone number may also be shared with telecom operators to facilitate message delivery.

To unsubscribe from text messages, reply STOP to any message you receive or use the unsubscribe link provided. Alternative opt-out methods may not be recognized as valid. Message and data rates may apply.

For assistance, reply HELP to any message received or contact us directly. By subscribing, you agree to receive recurring automated marketing messages. Consent is not required for purchase. Message frequency may vary.

YOUR RIGHTS

If you are a resident of Europe, you have the right to access the personal information we hold about you and to request that your personal information be corrected, updated, or deleted. To exercise these rights, please contact us using the details below.

Additionally, if you are a European resident, we process your information to fulfil contracts with you (for example, when you place an order) or to pursue our legitimate business interests. Please note that your information may be transferred outside Europe, including to Canada and the United States.

DATA RETENTION

When you place an order through the Site, we will retain your Order Information for our records unless and until you request its deletion.

CHANGES

We may update this Privacy Policy periodically to reflect changes to our practices or for operational, legal, or regulatory reasons.

MINORS

The Site is not intended for individuals under the age of 18.

CONTACT INFORMATION 
Questions about the privacy policy should be sent to us at:

Store name: Svicher

Email: support@svicher.com

Phone: +448082583191

Business Address:
87-135 Brompton Rd
London England SW1X 7XL
United Kingdom

Contact Forum: Contact page

Business Hours: Monday–Friday, 9:00 AM – 5:00 PM (GMT– London)

Response Time: We aim to respond within 24-48 business hours.